Terms of Service

Terms of use

Last updated: November 7, 2026

Who we are: Vivid is operated by Vivid Software Inc., 1209 Mountain Road Place Northeast, Suite R, Albuquerque, NM 87110, United States. Email: support@vividcheats.com.

Introduction: By using this website or purchasing a Vivid product, you agree to these terms of service in full. If you disagree with these terms, you must not use the services, products, or this website. Vivid reserves the right to deny access to the website and Discord server at any time at our sole discretion.

Website Usage: All registration and payment information you submit must be true, accurate, current, and complete. You are responsible for maintaining the accuracy of this information. You must have the legal capacity to agree to these terms and comply with them. You must not be a minor or you must have received parental permission if you are a minor. Automated access to the site through means like bots or scripts is prohibited. Your use of the site must comply with all applicable laws. Providing false information can lead to the suspension or termination of your account. Vivid disclaims responsibility for any activities conducted by users; the user is solely responsible for their account and related activities.

Product Usage: You must obtain a license key or user account through Vivid's payment system. Vivid is not liable for claims regarding third-party intellectual property rights; users must protect Vivid from such claims. Accounts are intended for use on one computer unless otherwise deemed appropriate by Vivid staff.

Delivery: All products are digital license keys. Your key and setup instructions are delivered by email immediately after payment and are also available on Find my order. Nothing is shipped.

Customer Support: Customer support requests are processed within 24 hours unless unforeseen issues arise.

Lifetime Subscriptions: "Lifetime" or "Life" keys are offered at developer discretion and are valid only while the product is supported and updated by the developer. No specific duration is guaranteed. Refunds and compensation ARE NOT APPLICABLE for lifetime keys.

Purchases and Payments: You must provide current, complete, and accurate purchase and billing information. All payments must be in U.S. dollars. Vivid can correct pricing errors, refuse orders, limit quantities, and prohibit orders from dealers or resellers.

Cancellation: You may cancel orders before goods or services are delivered.

End-User License Agreement (EULA): You must accept all terms of the EULA to download, install, or use the Software. Vivid retains all rights to the Software. You are granted a limited, non-exclusive license for personal, non-commercial use. You cannot modify, reverse engineer, or redistribute the Software.

Limitation of Liability: In no event shall Vivid, its officers, directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website.

Termination Rights: Vivid reserves the right to terminate or suspend your account and access to our services without prior notice for any reason, including if you breach these Terms.

Privacy Policy

Last updated: November 7, 2026

Your privacy is important to Vivid. We collect non-identifying information through log data to improve our services. Data security is prioritized but we cannot guarantee absolute security. By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.

We employ industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

We may share your data with third-party service providers who assist us in operating our website, conducting our business, or servicing you, but we require these third parties to maintain the confidentiality of your information.

You can manage your cookie preferences through your browser settings.

Contact: Vivid is operated by Vivid Software Inc., 1209 Mountain Road Place Northeast, Suite R, Albuquerque, NM 87110, United States. For privacy questions, email support@vividcheats.com.

Refund Policy

Last updated: November 7, 2026

Vivid provides refunds on a case-by-case basis. If you have not activated or used your license key, you may request a full refund within 72 hours of purchase by contacting our support team via Discord or email.

Once a license key has been activated or redeemed, it is considered used and is no longer eligible for a refund, as the digital product has been delivered and consumed.

To request a refund, contact us at support@vividcheats.com or join our Discord and open a support ticket. We aim to process all refund requests within 3 business days.

Vivid reserves the right to deny refund requests where abuse or fraud is suspected.

Company: Vivid Software Inc., 1209 Mountain Road Place Northeast, Suite R, Albuquerque, NM 87110, United States

Disclaimer

Last updated: November 7, 2026

This website and the products offered are provided on an "as-is" and "as-available" basis. Vivid makes no representations or warranties of any kind, express or implied, regarding the website or products.

Vivid does not warrant that the website will be uninterrupted, secure, or free from errors or viruses. Vivid is not responsible for any damage to your computer, loss of data, or other harm resulting from your access to or use of the website or products.

The information provided on this website is for informational purposes only and should not be construed as legal, financial, or professional advice.

Acceptable Use Policy

Last updated: November 7, 2026

Users agree not to engage in any of the following prohibited activities:

Illegal Activities: You may not use our services for any illegal purposes or in violation of any laws or regulations in your jurisdiction.

Harassment and Abuse: You may not use our services to harass, threaten, or abuse others.

Fraud and Misrepresentation: You may not engage in fraudulent activities, create fake accounts, or misrepresent your identity.

Tampering and Hacking: You may not attempt to tamper with, hack, or disrupt the functionality of our website, products, or services.

Reselling and Distribution: You may not resell, redistribute, or share your license key(s) without explicit written permission from Vivid.

Reverse Engineering: You may not attempt to reverse engineer, decompile, disassemble, or derive the source code of our software.

Violations of this policy may result in account suspension, termination, or legal action.

Warranty & Disclaimers

Last updated: November 7, 2026

Vivid Products Warranty: Vivid software products are provided without any express or implied warranty. We do not guarantee that our products will meet your expectations, be compatible with all systems, or remain undetected by anti-cheat systems.

Disclaimer of Warranties: VIVID DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Anti-Cheat Detection: Users acknowledge that anti-cheat systems are constantly evolving. Vivid makes no guarantee that its products will remain undetected or functional. The use of any software product is at the user's sole risk.

Third-Party Services: Vivid is not responsible for the availability, functionality, or reliability of third-party services, payment processors, or platforms used in conjunction with our products.

Intellectual Property Rights

Last updated: November 7, 2026

Ownership: All content, software, trademarks, logos, and intellectual property on the Vivid website and in Vivid products are the exclusive property of Vivid or its licensors.

Limited License: Vivid grants you a limited, non-exclusive, non-transferable, and revocable license to use our products solely for personal, non-commercial purposes.

Restrictions: You may not copy, reproduce, modify, distribute, display, perform, publish, license, create derivative works from, transfer, or sell any content or software without prior written permission from Vivid.

Copyright Notice: All content on this website is protected by copyright law. Unauthorized reproduction or distribution is prohibited.

Dispute Resolution

Last updated: November 7, 2026

Governing Law: These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Vivid operates, without regard to its conflict of law principles.

Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

Informal Resolution: Before initiating arbitration or legal proceedings, the parties agree to attempt to resolve the dispute informally within 30 days. Contact us at support@vividcheats.com or through our contact page.

Class Action Waiver: You agree that any arbitration or legal action shall be conducted on an individual basis and not as a class action.